Competing with the Best Omnichannel Retailers
Offering a unified shopping experience across all channels and touchpoints – and being able to reach customers where they are – has become crucial for retailers to remain competitive in today's market.
But operating across multiple channels means that inventory, order fulfillment, and merchandizing are far more complex processes. Both customer-facing systems and internal systems are critical to sales and happy customers.
This eBook covers the five best practices retailers should follow to maximize the benefits of omnichannel retailing:
Integrate centralized inventory, order fulfillment, and merchandizing management for greater customer satisfaction.
Leverage a real-time inventory management system to ensure accurate stock levels across channels and use data-driven insights to make better strategic decisions.
Automate product merchandising using a centralized platform to increase efficiency and reduce errors.
Implement geo-routing capabilities to optimize online ordering and fulfillment processes with buy-online, pick up in-store (BOPIS) ordering options.
Omnichannel Retail eBook